Admin Dashboard Overview
Guide to the Sharkforce admin dashboard for basic organization management
Admin Dashboard
The Sharkforce Admin Dashboard provides basic tools for managing your organization, employees, and system settings. As an administrator, you have access to core features for configuring check-in methods, managing users, and monitoring basic organizational data.
Key Features
Organization Management
The admin dashboard provides basic control over your organization's Sharkforce implementation:
Branding
- Customize your organization's visual identity
- Upload logos and brand assets
- Configure basic color schemes and themes
Member Management
- Add, edit, and remove team members
- Assign basic roles and permissions
- Manage user access levels
- View user activity and status
Check-in Attendance
- Configure check-in methods (QR codes, geofences, face recognition)
- Monitor basic attendance data
- Set up geofencing and location rules
- View basic attendance reports
System Configuration
Plans and Billing
- Manage subscription plans and features
- Monitor basic usage information
- Configure payment methods
- Track organizational limits
Support Management
- Access basic support resources
- View system status information
- Monitor basic system health
Workflow Playground
- Design and test custom check-in workflows
- Configure basic verification processes
- Set up simple business rules
- Deploy basic organizational workflows
Getting Started
Accessing the Admin Dashboard
- Login: Sign in to your Sharkforce account with admin privileges
- Organization Selection: Choose your organization from the dropdown
- Admin Access: Navigate to the admin section from the main menu
- Dashboard Overview: Review the main admin dashboard for basic metrics
Initial Setup
Organization Configuration
- Complete your organization profile
- Upload branding assets and logos
- Configure basic settings and preferences
User Management
- Add team members through invitations
- Assign appropriate roles and permissions
- Configure basic user settings
System Settings
- Configure check-in methods and policies
- Set up basic workflows
- Configure notification preferences
- Establish basic security settings
Navigation
Main Sections
The admin dashboard is organized into several key sections:
Branding
- Visual identity management
- Logo and asset uploads
- Basic theme customization
Check-in Attendance
- Check-in method configuration
- Policy setup
- Location management
- Basic reporting
Members
- User account management
- Role and permission assignment
- Basic team organization
- Access control
Plans and Billing
- Subscription management
- Usage monitoring
- Payment processing
- Feature access control
Support
- Basic help resources
- System status information
- Support contact information
Workflow Playground
- Workflow design and testing
- Basic process configuration
- Simple business rule setup
- Workflow deployment
Quick Actions
Common administrative tasks are easily accessible:
- Add new team members
- Generate basic reports
- Configure system settings
- Monitor organizational metrics
- Access support resources
- Deploy workflow changes
Dashboard Overview
Key Metrics
The main dashboard provides basic insights:
Attendance Metrics
- Basic check-in status
- Daily attendance rates
- Simple trend analysis
User Activity
- Active user counts
- Basic login statistics
- Feature usage metrics
System Health
- Basic service status
- Performance metrics
- Error rates
Organizational Insights
- Basic productivity metrics
- Workflow completion rates
- User engagement levels
Administrative Responsibilities
Daily Tasks
Monitoring
- Review basic attendance reports
- Check system status
- Monitor user activity
- Verify workflow completion
User Support
- Respond to user inquiries
- Resolve access issues
- Provide basic training assistance
- Address technical problems
Weekly Tasks
Reporting
- Generate basic weekly reports
- Analyze attendance trends
- Review system performance
- Assess user engagement
Maintenance
- Update user permissions
- Review and update policies
- Optimize system settings
- Plan system improvements
Monthly Tasks
Strategic Planning
- Review organizational metrics
- Plan feature rollouts
- Assess training needs
- Evaluate system performance
Compliance
- Conduct basic compliance reviews
- Update security settings
- Review audit trails
- Ensure policy adherence
Security Features
Access Control
Role-Based Permissions
- Define basic administrative roles
- Set granular permissions
- Manage access levels
- Monitor privilege usage
Security Policies
- Enforce password requirements
- Configure session management
- Set up basic audit logging
- Implement security protocols
Data Protection
Privacy Management
- Configure basic data retention policies
- Manage user consent
- Control data sharing
- Ensure basic compliance requirements
Best Practices
Administrative Excellence
Regular Maintenance
- Perform routine system checks
- Keep user information updated
- Monitor system performance
- Review and update policies
User Experience
- Provide clear communication
- Offer basic training
- Respond promptly to issues
- Gather and act on feedback
Security Awareness
- Stay informed about security threats
- Implement security best practices
- Educate users about security
- Monitor for suspicious activity
Optimization Strategies
Performance Monitoring
- Track key performance indicators
- Identify bottlenecks and issues
- Optimize system configurations
- Plan capacity improvements
User Adoption
- Monitor feature usage
- Identify training opportunities
- Encourage best practices
- Celebrate successes
Getting Help
Support Resources
Documentation
- Basic admin guides
- Feature-specific tutorials
- Best practice recommendations
- Troubleshooting resources
Training
- Basic administrator training
- Feature tutorials
- Video guides
- Help documentation
Support Channels
- Basic admin support
- Support tickets
- Email support
- Help documentation
The admin dashboard is your central hub for managing basic aspects of your organization's Sharkforce implementation. Take time to explore each section and familiarize yourself with the available tools and features.