Admin Dashboard Overview
Understand the live metrics, navigation, and guardrails that power the Sharkforce admin experience.
Your Control Room
This is your command center. See everything happening in your organization at a glance: who's working, what's getting done, and how your team is performing.
Quick Overview
The dashboard shows live metrics that update automatically. Use it to:
- See who's checked in today
- Track workflow completion rates
- Monitor system health
- Spot issues before they become problems
What You'll See
At the Top
A personalized greeting with your organization name, so you know you're in the right place.
Stat Cards
Three key metrics at a glance:
Workflow Performance
- Total workflows completed
- Completed today
- Running right now
- Success rate (how many finished successfully)
Team Attendance
- Who's present today
- Overall attendance rate
- Late check-ins and absences
Active Processes
- How many workflows are live
- How many geofences are active
- How many QR codes are set up
Charts
30-Day Workflow History – See your workflow executions over the last month. Spot trends and patterns.
Execution Status Breakdown – See at a glance:
- How many completed successfully
- How many were missed
- How many were cancelled
Recent Activity Feed
A live feed showing:
- New workflows started
- Check-ins happening now
- New team members added
- Recent system changes
You can page through the feed (6-48 items per page) and filter by type (Workflow, Check-in, User, etc.).
How to Read the Metrics
Workflow stats tell you:
- Are workflows completing on time?
- Are there failures you need to address?
- Is your team keeping up with assignments?
Attendance stats help you:
- See who showed up today
- Spot attendance patterns
- Catch issues before payroll closes
System overview shows:
- Are all your check-in methods working?
- Do you have active workflows?
- Is everything configured correctly?
If active workflows suddenly drop to zero, someone might have turned everything off—check your settings.
Real Situations
Numbers look frozen or outdated?
→ Click the Refresh button in the header to get the latest data.
Permission errors?
→ Make sure you have admin access. If you're seeing "access denied" messages, contact your organization owner.
Zero activity everywhere?
→ Check that you're viewing the correct organization. If you're in multiple organizations, make sure you selected the right one.
Charts are empty but stats show numbers?
→ Make sure you actually have workflows that ran in the last 30 days. Charts only show data for workflows that have executed.
Error message at the top?
→ The dashboard couldn't load your metrics. Check your internet connection and try refreshing. If it persists, the error message will tell you what went wrong.
Navigation Shortcuts
Mako
Ask questions, automate tasks, and get help from Mako.
Check-in & Attendance
Set up QR codes, face recognition, and geofences. Monitor enrollments and see who's checked in.
Members
Invite teammates, assign roles, and track who's on your team.
Workflow Playground
Build workflows visually, schedule them, and see how they're performing.
AI Knowledge
Upload documents, set Mako personality, and manage what Mako knows.
Plans & Billing
See your usage, upgrade your plan, and manage payments.
Use this overview to keep leadership aligned: if a metric matters, it should be visible here. The remaining admin docs break down each section in detail.